Five quick facts about me before my resume!

  • I'm an MBA-educated professional with a deep-rooted passion for Sales and Operations - yes, it's possible! Equipped with a creative and detail-oriented personality, I thrive on crafting innovative strategies and optimizing processes. Complex challenges make me tick, and solving them even more so!

  • I have the ability to see the zoomed-out, overarching plot of almost any situation, without losing sight of the details. This enables me to map out a clear course of action to get my clients from where they are, to where they want to be. And I think this might just be the MOST EXCITING thing ever!

  • I'm a deep empath, I go to bat for those in my world, and I care about everything so damn much it actually hurts. I used to sit on my feelings until I realized that DOESN'T WORK, and now I embrace them, all the feels, and have done the work to understand just how beautiful that is!

  • I'm intuitive, ambitious, and resourceful AF. I'm strategic, driven, and laser-focused. I'm playful, big-hearted, a mean skier, and a good listener. I have a penchant for reality TV (who doesn't?) and a mischievously dark sense of humor. I may or may not be known for shattering somber situations with a sassy one-liner to lighten the mood. Ice stands no chance around me.

  • I've built something I'm really proud of with TURTZED. Through my coaching, consulting, and customized courses, I get to work with people daily who are investing in themselves and their businesses, doing the work, and seeing major change. I get to guide people through their roadblocks, create systems and strategies, adapt thought processes, and break habits to witness life-changing results. I get to share MAGIC in people's lives, to see them reach unimaginable goals, and revel in their joy. I might be the luckiest man alive. Item description

TURTZED Founder and podcast host, Charlie Turtz in black outfit, laughing with hand on face. Textured purple background.

Charles Turtz Resume

Professional Summary

Dynamic and results-driven executive with extensive experience in strategic growth, sales leadership, and operations management. Proven track record of exceeding sales targets, optimizing processes, and driving revenue growth. Adept at developing high-performing teams and fostering a culture of continuous improvement. Expertise in sales strategy, demand generation, and team coaching, with a focus on achieving exceptional results.

Education

MBA Union Graduate College | 2010

B.S. in Business (Economics Minor) Skidmore College | 2009 | Cum Laude, Periclean Society

Professional Experience

Executive Director, Strategic Growth | Compass | 2018 – 2023

Sales Leadership:

  • Spearheaded growth initiatives, managing a $200M sales volume.

  • Oversaw a team of 50+ leaders and individual contributors across 26+ markets.

  • Directed the acquisition of 70+ brokerages and expansion to 10+ markets.

  • Achieved 176% of leadership quota in 2021 and reduced projected customer acquisition costs by 37%.

  • Coached a team from 35% to 103% of annual quota in 2021.

  • Attained 140% of 1H 2022 quota and 163% of 2H 2022 target without incentives.

Leadership & Coaching:

  • Developed and delivered successful playbooks for ramping individual contributors quickly and effectively.

  • Revamped onboarding and training processes, partnering with the Sales Effectiveness team.

  • Fostered a culture of open and direct feedback, improving team performance and increasing employee engagement.

  • Led by example demonstrating effective sales techniques.

  • Established consistent accountability and clarity using Salesforce, partnering with the Revenue Strategy team.

Demand Generation:

  • Collaborated with Marketing and cross-functional teams to align strategies with business goals, increasing revenue growth and customer acquisition.

  • Launched the Demand Gen team as the sales leadership partner, driving revenue growth through creative go-to-market strategies.

  • Enhanced team efforts with strategies including referrals, cold outreach, and consistent outreach cadence.

Director of Sales, At-Home & Streaming Business | Flywheel Sports | 2017 – 2018

  • Launched the At-Home Bike at 200% to launch target and achieved 250% YoY unit growth in 2018.

  • Managed a team of 7, developing sales strategy, lifecycle, processes, and training.

  • Implemented Salesforce for efficient opportunity management and process.

  • Led nationwide membership launch and training programs for studio businesses.

Regional Director of Sales & Operations & Fitness Coach | Orangetheory Fitness | 2016 – 2017

  • Ensured operational excellence and daily direction for sales and fitness teams.

  • Oversaw new location development, including site selection, construction, and operations.

  • Grew studio member base through local outreach, marketing, referrals, and partnerships.

  • Provided feedback to IT for client and lead management system improvements.

Senior Membership Advisor | Equinox | 2014 – 2015

  • Exceeded sales targets by 20% and consistently ranked among top advisors.

  • Recognized as the Region’s MVP for Q1 2015 and nominated for Corporate Advisor of the Year in 2014.

  • Established and maintained corporate partnerships, generating leads through events.

Regional Location Relationship Manager |European Wax Center | 2012 – 2014

  • Coached and motivated managers in sales, marketing, customer service, and employee relations.

  • Designated Corporate Trainer for store openings and continual training.

Charlie Turtz, the man behind the brand, winking at the camera with a purple textured backdrop behind him.
"The Man Behind the Brand" in handwritten chartreuse lettering.

A few other things you should know…

Business Consultant | Falcon Social | 2015

  • Consulted potential clients on optimizing social media strategies.

  • Developed CRM systems to replicate Salesforce efficiencies.

  • Implemented policies and procedures, increasing productivity and organization.

Manager – Client Services and Administration | American Benefits Consulting | 2012 – 2012

  • Provided expertise in customer service, process management, and solution creation.

Seasonal Programs Manager |Stratton Mountain | 2011 – 2012

• Surpassed sales goals and increased program participation through improved communication systems and policies.

Founder/Manager – PEAK Ski Program for Teens | Stratton Mountain | 2008 – 2013

• Developed and managed a ski program for teens, doubling participation by the third year.

Business/Operations Manager | EBC Inc. | 2011

  • Oversaw marketing, HR, accounts management, and daily operations, reducing costs and increasing efficiencies.

Manager | Total Tan Corporation | 2007 – 2010

  • Managed sales associates, surpassing corporate sales goals and increasing salon revenue.